Privacy Policy

Last updated: 23 May 2025

This Privacy Policy describes how ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from vivacuerpo-store.com (the "Site"), or otherwise interact with our services (collectively, the "Services").

For the purposes of this Privacy Policy, "you" means any user of our Services — whether customer, visitor, or otherwise.

1. Agreement

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

2. Updates to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the revised version on our Site and update the "Last updated" date.

3. How We Collect and Use Personal Information

Information You Provide Directly

We collect:

  • Basic contact information (name, email, address, phone number)

  • Order and payment details

  • Account credentials

  • Shopping and wishlist data

  • Messages or inquiries sent to our support team

You may choose not to provide certain information, but doing so may restrict access to some Services.

Information We Collect Automatically

We collect usage data using cookies and similar technologies. This includes:

  • Device and browser information

  • IP address and location

  • How you interact with the Site

For more info, see our Cookie Policy.

Information from Third Parties

We may receive information from:

  • Shopify and other vendors

  • Payment processors

  • Advertising or analytics tools

4. How We Use Your Information

  • To Provide Services
    Processing payments, shipping, returns, notifications, and account access.

  • Marketing & Advertising
    Sending promotional emails and tailoring ads.

  • Security & Fraud Prevention
    Detecting and responding to suspicious activity.

  • Customer Support
    To respond to inquiries and improve user experience.

5. Cookies

We use cookies to:

  • Operate and improve the Site

  • Remember preferences

  • Analyze user behavior

You may block cookies via your browser settings, but this may affect your experience.

6. How We Share Personal Information

We may share your information:

  • With vendors (e.g. hosting, fulfillment, analytics)

  • With Shopify and marketing partners

  • If required by law or legal process

  • During business transfers (mergers, acquisitions)

Categories of information shared in the past 12 months:

  • Contact identifiers

  • Commercial information (orders, support inquiries)

  • Usage data

We do not use sensitive personal data to infer characteristics about you.

7. User-Generated Content

If you post reviews or comments, these are public. We are not responsible for third-party use of this content.

8. Third-Party Links

Our Site may contain links to external sites. We are not responsible for their privacy practices. Please review their policies separately.

9. Children's Data

Our Services are not intended for children. We do not knowingly collect data from individuals under 16. If we do, contact us to request deletion.

10. Security & Retention

We use appropriate technical and organizational safeguards. However, no system is 100% secure. Please avoid sending sensitive info over unsecured channels.